When a business wishes to renovate a property, contact the Business Ombudsman to review the proposal and requirements. 

When the business picks up an application for a building permit, the Construction Department will notify the Business Ombudsman.

The Ombudsman will contact the business and offer to assist the applicant in dealing with the permit process including site plan or zoning approvals, if he/she has not already been in contact with the business.

The Ombudsman will assist and stay with the business all the way through the process until the project is complete.